Frequently Asked Questions

Everything you need to know about SoftSmile Aligners.

Yes. Most orthodontists recommend 20–22 hours per day—remove them only to eat, drink anything but water, and brush. Wearing them less can slow progress and may cause teeth to shift so the next tray doesn’t fit. That can lead to a longer treatment, extra refinement trays, or needing to restart.

You may feel pressure or soreness, especially for 1–3 days after switching to a new tray. That’s normal and means teeth are moving. Discomfort usually fades as you adjust. Over-the-counter pain relief can help if needed.

No. Remove aligners to eat or drink anything except plain water. Eating can damage trays; drinks can stain them and increase cavity risk. Avoid hot drinks with aligners in, since heat can warp the plastic. Brush before putting trays back in.

Rinse with lukewarm water whenever you remove them (never hot). You can use cleaning tablets or crystals or mild, unscented soap for a deeper clean. Store aligners in their case when not wearing.

Contact your orthodontist/provider as soon as possible. Until you get instructions, wear your previous tray to prevent shifting. Don’t jump to the next tray unless your provider tells you to.

Most treatments take 12–18 months. Minor cases can be around 6 months, and more complex cases may take 18–24 months. Timing depends on case complexity and wear time. Many people see changes within the first few months, but refinements can extend the total timeline.

Yes. Retainers help prevent teeth from shifting back. Many providers recommend full-time wear for a short period, then nightly long term. Skipping retainers can undo progress.

Most people won’t notice them. You might have a slight lisp for a few days at the start or when switching trays, but it usually improves quickly as your mouth adapts. Reading aloud can speed up the adjustment.

Attachments are small tooth-colored bumps bonded to certain teeth to help aligners grip and move teeth more precisely (for example, rotations or vertical movement). In most cases, treatment plans include attachments. They’re removed at the end without damaging teeth. Some patients may also need elastics for bite correction.

Yes. Aligners are made from medical-grade, BPA-free plastic and are designed for oral use. The main health factor is hygiene, aligners can trap plaque if you don’t clean trays and teeth, which can increase cavity or gum risk.

Many teens and adults are good candidates as long as their teeth and gums are healthy. Aligners often work best for mild to moderate crowding, spacing, and bite issues. Some more complex cases can also be treated with aligners or a hybrid approach (a combination of braces and aligners). A consultation will confirm what’s most appropriate for your case.

Most patients switch trays every two weeks, depending on the treatment plan and your doctor’s instructions. Wear each tray for the full scheduled time before moving on, unless your doctor advises otherwise.

Costs vary based on case complexity and treatment length, and many dental offices price aligners similarly to braces. Some dental insurance plans with orthodontic benefits may cover part of treatment. Many offices offer monthly payment plans and accept HSA/FSA. The best way to get an exact estimate is a consultation with your doctor and a personalized treatment plan.

For many cases, aligners can achieve results similar to braces. Key advantages are that they’re removable for eating and brushing and often require fewer visits. The main tradeoff is compliance: results depend on wearing them as directed.

Most patients have check-ins about every 6–8 weeks. Visits confirm tracking and handle attachments or elastics if needed. Some doctors offer remote monitoring, reducing in-person visits unless a problem comes up.

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“With SoftSmile and Vision, it’s become much easier for me to present treatment plans to patients by showing a realistic simulation of their future smile. The software looks premium and engaging, which strongly motivates patients to start treatment.

From a clinical standpoint, Vision’s calculations are highly precise — the real intraoral results almost perfectly match the planned tooth movements in the 3D setup. This accuracy builds confidence and inspires me to take on more aligner cases.

When it comes to planning, visualization, and communication with support, the experience is fast, intuitive, and truly impressive.”

Dr. Natalie Shtanko

Orthodontist

SoftSmile aligners make even complex cases easy to manage.

With Vision software, doctors can visualize every movement, track bone and root data from CBCT, and share treatment plans with patients via phone links—making the process faster, clearer, and more motivating for patients.

The Matching function allows seamless updates after fillings or new scans and helps track real tooth movement without redoing plans. This saves time and ensures a comfortable, predictable treatment experience.

Dr. Murad Shamov

Orthodontist

“I’ve been working with SoftSmile for several years now. What really makes it stand out are the unique features designed for orthodontists.

For example, the occlusion analysis shows when the lower jaw opens because of supracontacts — I haven’t seen this anywhere else, and it saves me a lot of time when evaluating occlusion.

Another tool I use constantly is the virtual articulator, which helps me check not only how teeth look in the final setup but also how they function — ensuring patients can chew comfortably.

Finally, the matching tool lets me see which planned movements are tracking and which aren’t. If a molar rotation doesn’t work, I can catch it early and adjust only that one movement without redoing the whole case. These features have changed the way I plan and control treatment and made my workflow much more efficient."

Dr. Lagonotte

Orthodontist